FAQs
Discover thorough responses to common questions and concerns.
Frequently asked questions
Alongside our competitive rates, we are dedicated to being responsive to any inquiries you may have throughout the duration of your loan. We welcome both first-time buyers and seasoned investors alike – regardless of your experience, we are here to support you whenever you need assistance.
What is the role of a broker?
A broker is a finance expert who collaborates with you individually to understand your borrowing objectives and evaluate how much you may be eligible to borrow. They generally offer a more personalised service compared to traditional lenders and have access to a variety of loans from different providers, allowing them to identify the most suitable loan terms for your specific needs.
Are there fees associated with home or investment loans?
When securing a loan through a broker, there are no additional repayments or fees involved. Brokers receive a commission from the lender for bringing in new clients, but this does not influence your interest rate or any other terms of the loan agreement.
Is using a broker more costly?
Engaging a broker comes at no cost to you, as the lender compensates your broker. With access to a multitude of loan options from various lenders, brokers will help you find the most suitable loan for your situation. Typically, this includes the most competitive rate available at that time along with features that best meet your needs.
Some brokers may charge service fees, which will be clearly communicated prior to any services being offered.
What is my borrowing capacity?
Our borrowing calculator can provide a good estimate of your borrowing capacity, but for a more accurate evaluation, we encourage you to contact our team. We can discuss your options and explore your circumstances in greater detail.
Should I choose a fixed or variable rate?
As the name implies, variable-rate home loans have interest rates that can fluctuate. They typically offer more flexibility compared to other loan types, featuring options such as redraw facilities and additional repayments. However, they do not guarantee fixed repayment amounts.
In contrast, fixed-rate home loans provide certainty with consistent monthly repayments – you will know the exact amount due each month for the entire loan term. These loans may lack some flexible features but offer borrowers reassurance when planning their budgets.
When deciding which loan type suits you best, consider what matters most – whether it’s flexibility or predictability in your monthly payments.
Which lenders do you collaborate with?
Through our connection with a mortgage aggregator, we can access loan options from over 40 different lenders. This allows us to assist you in finding a variety of suitable options tailored to your unique circumstances.